Auto Glass Plus Increases Sales After Implementing Customer Perceptive Research Findings

Problem: Auto Glass Plus, a national windshield replacement client, approached us to assist in refining their in-bound telemarketing, Yellow Pages and broadcast media program.
The Solution: We performed customer perceptive research that immediately lead to a 15% increase in closing ratio with no additional advertising expenses. Now they are implementing the results of that research into the Yellow Pages and broadcast media programs to further enhance the results their advertising is getting.